Seven Secrets of Successful Business Communication Part 2: More Powerful Presenting and Writing
2.00 Credits
Member Price $125
Non-Member Price $149
Overview
Proven communication techniques (bold)
In this webcast, you will learn how to:
"If I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood."
- Dr. Stephen R. Covey, *Seven Habits of Highly Effective People*
Note: You will gain more from this course if you first take "Part One: Questioning and Listening to Discover Client Needs."
Highlights
Prerequisites
Staff management experience
Designed For
Objectives
- Determine the fundamental rules of solid business writing
- Identify ways to craft presentations, business letters, memos, reports and e-mails that promote your ideas while meeting clients' needs
- Apply methods to write and present clearly
- Determine how to feel more confident speaking in front of a group
- Determine how to resolve objections more effectively
Leader(s):
Leader Bios
Greg Conderacci, ACPEN Business Professionals Network
Greg Conderacci a Senior Fellow with the Business Learning Institute, is a marketing consultant specializing in helping professional and financial services firms answer clients’ key questions. At BLI, his training focuses on key success skills like ethics, leadership, business development, communication and time/personal energy management. He also teaches marketing at the Johns Hopkins University Business School. He has more than 30 years of marketing (Deutsche Bank Alex. Brown, Prudential, Price Waterhouse and non-profit) and press (The Wall Street Journal) experience.
Non-Member Price $149
Member Price $125