Mind the Gap: Embrace Generational Diversity, Maximize Talent
1.50 Credits
Member Price $99
Non-Member Price $123
Overview
With 5 generations in the workplace, from the Veteran generation to Gen Z, the generation gap is growing wider. And that is a good place to be! Every generation brings different strengths, values, viewpoints, and ideas. Your organization will be stronger and wiser if you learn how to embrace the differences and bring out the best of each generation. This session is designed to provide participants with an in-depth understanding of the events and circumstances that shaped each generation. In addition, we will address the challenges and opportunities presented by generational diversity in the workplace. The course will explore the unique perspectives, values, and work styles of different generations and how these differences can impact workplace dynamics and communication. You will come away with concrete ideas on how to harness the power and strengths of each generation and learn how we can all work better together!
Highlights
Prerequisites
None
Designed For
Anyone who wants to communicate and engage with a variety of generations to create an inclusive and productive culture.
Objectives
- Recall the historical, cultural, and economic factors that have shaped the values and work styles of different generations.
- Identify the strengths and weaknesses of each generation and how these can impact workplace dynamics.
- Apply effective strategies for managing intergenerational conflict and enhancing collaboration across generations.
- Expand your skills in cross-generational communication and understand the role that active listening and empathy play in building effective relationships with colleagues from different generations.
Leader(s):
Leader Bios
Jennifer Elder, Business Learning Institute
Jennifer Elder, CPA, CMA, CIA, CFF, CGMA is an executive coach who helps smart professionals transform from technically talented to strategically savvy. As a keynote speaker and trainer, she has presented her engaging and highly interactive sessions to over 15,000 people in all 50 states and 12 countries. Her clients include Home Depot, Campari, Experian, HP, Capgemini, and Oracle. She started her career in public accounting at a regional firm. She chaired the accounting department at a New Hampshire college and spent 15 years as a CFO in a variety of industries including homebuilding, technology, and insurance. In 2022, she received the Women Who Count award in education by the Accounting and Financial Women’s Alliance (AFWA). In 2018, Jennifer earned the designation of Certified Speaking Professional (CSP). Making her one of only 15 people worldwide who hold both the CPA and CSP designations. CPA Practice Advisor named her one of the Top 25 Women in Accounting in 2018. She received her BA from the University of Massachusetts and an MS in Organizational Management from Antioch University New England. She has been published by the Journal of Accountancy, FM Magazine, the National Association of Home Builders, Triple Pundit, and the Journal of Corporate Accounting and Finance.
Non-Member Price $123
Member Price $99