Controller Series: Communicating for Connections with Coworkers, Customers, and Stakeholders
1.00 Credits
Member Price $75
Non-Member Price $89
Overview
How you communicate with your internal and external customer can make or break your career! We all know how to talk, but how do we make sure we are really connecting with others? This course will discuss different personality styles and demonstrate the different ways to communicate information to them. See how recognizing their personality style(s) can turn communication breakdowns into breakthroughs.
Highlights
What are the three types of misconceptions of communication?
What are the different types of personality styles in the workplace?
Recognize how to communicate with the different types of personality styles effectively
Key takeaways
Prerequisites
None
Designed For
Aspiring leaders and leaders of teams and organizations
Objectives
- Distinguish the three types of misconceptions of communication
- Identify the different types of personality styles in the workplace
- Recognize how to communicate with the different types of personality styles effectively
Leader(s):
Leader Bios
Karl Ahlrichs, Business Learning Institute
Karl Ahlrichs is a Human Capital expert in the people side of finance and accounting and holds the highest certifications of the Human Capital field. Involved with the AICPA for 15 years as a content provider and thought leader, with a focus on Ethics and Critical Thinking. Karl is currently a contributor to the AICPA and Business Learning Institute catalog of continuing education and is a contributing author to the Journal of Accountancy. Karl has direct experience in with the strategies accounting and finance needs to recover from the impact of COVID. He is one of fewer than 800 speaking professionals who are currently qualified as Certified Speaking Professional (CSP) by the National Speakers Association and routinely presents to business and industry audiences on challenging subjects.
Non-Member Price $89
Member Price $75